Sitting at the airport Starbucks, I have come to the following conclusions based on a statistically invalid sample:
- Many people are named Liz. Someone stole my order, then returned it and I had to chase it down. Once I took a seat near the counter I heard the name Liz called at least 8 times in the next 15 minutes.
- People are really particular about their amount of ice. One young woman returned a giant elaborate iced whip-o-matic because she “asked for extra ice, and this does NOT have enough ice”. Another gentleman said “this doesn’t look like very much ice”, “sir, you asked for light ice”.
- I think Starbucks is trying to join the war on straws with these cool sippy cup lids for cold clear beverages. Maybe they just haven’t made it to Colorado yet. I approve.

This has been your airport starbucks observation report, which you did not ask for.
Signing off.